Due to the personal nature of our products, purchases are final sale and nonrefundable.

We do not accept returns or exchanges of boxes, box items, a la carte add-ons, or additional box purchases.

Any returns made to us will not be eligible for a refund.

If you receive an item that is damaged, contact us within 7 days of delivery. Please save the box and all of the packing material. We will provide instructions on how to send the item back to us at our cost, and we will exchange the item promptly.